Merchant Account Information
Topics on Merchant Account Information
Data required to process Level 2 and Level 3 purchasing cards
The benefits of processing Level 3 credit card transactions
Credit card processing best practices
How do I change my bank account number on file?
How to add a Diners Club card to an account
What are the most common Interchange downgrades?
What is IIAS and why is it important?
How do I change the Guarantor or Principal on my account?
How do I change my DBA Name or Address?
Where can I obtain a copy of the current Paya W-9 Form?
How can I connect my Paya Merchant Account to Payflow Pro?
What is the MATCH Report and why would a Merchant be terminated if found on this list?
Why was I charged an Early Termination Fee (ETF) when I closed my account?
How can I change my Tax Identification Number?
What is a SIC code and where can I find further information about them?
Helpful Resources for New Customers
What is an International Credit Card?
How to accept Flexible Spending Account (FSA) and Health Reimbursement Arrangement (HRA) cards
Why did I stop receiving emails from Paya?
Can I reactivate my closed merchant account?
Can I accept WEX and Voyager fuel cards?
How can I request to have my volume limits raised?
Why am I being charged $1.00 after every transaction I process?
What do I need to do to process EBT?
Employer Identification Number/Tax Identification Number for Paya
Are assessments the same for all credit card processors?
What is the Support Number for Paya Check 21?
How do I change contact information on my account?
How do I validate my foreign tax status?
Can I run Canadian checks through my Virtual Terminal?
Basic requirements to updating Merchant Account information online
What is the phone number for DialPay?
How can I receive a copy of my 1099-K for ACH processing?
What is the cut-off date or deadline for rate or fee changes?
Still can't find
what you are looking for?
Our award-winning customer care team is here for you.
Contact Support