Below is a list of information that we require to change the Guarantor or Principal on your account.
- All forms must be signed by the listed signatory(s) on the account.
- Please be sure all fields on the form are completed.
- Please be sure to include additional documents as requested (i.e., voided checks and bank letters)
- Please allow 3-7 business days for changes to be made to your account.
If the new guarantor/principal is unable to have the current guarantor/principal on file to sign the change request form due to extreme circumstances; a reason will need to be specified in the section of Current guarantor/principal (i.e., unable to contact previous signer owner, the previous signer hasn't worked for the company for many years; the previous signer is deceased, etc). The forms must be notarized.
Note: If your company operates as a Corporation, complete the Guarantor Change Request Form. Or, if your company is operating as a Non-Profit Organization, complete the Principal Change Request Form.
Please note that Personal Guarantor Changes require the HOME address.
Please see below for the most current version of the forms.
Please return the completed and signed form to our Client Services department by fax to (478) 345-8855 or by email to AccountChanges@paya.com.