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    Paya Contact Information

    Effective immediately, Paya/Nuvei is introducing a new phone number for Terminal Support: 1-855-227-3117, replacing the current number, 1-800-552-8227. 

    To ensure a smooth transition, all support provided on calls routed through the former number (1-800-552-8227) will be phased out over the next 60 days. We want to stress the importance for all partners/customers currently using the existing terminal support number (1-800-552-8227), to switch to the new terminal support number (1-855-227-3117), as soon as possible. 

    Paya Merchant Support
    Paya Sales
    1-800-261-0240, Option 1
    1-800-261-0240, Option 2

    Terminal Support


    Merchant Support
    Account Activation and Onboarding

    Partner Support

    Account Changes

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