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    Maintenance and Service Interruption Alerts

    Captcha Deployed to Paya Shopping Cart and Donate Now Pages
    January 13, 2021

    To help protect against rising fraud and brute force attacks, Paya has deployed Captcha on our checkout pages for Paya Shopping Cart and Donate Now. This feature adds a layer of security by requiring input to validate that the transaction attempt is being submitted by a person and not a scripted bot. Captcha will be displayed at the bottom of the checkout page, after shoppers/donors input their billing/shipping and card/virtual check information. If paying by credit card, it will be directly above the CONTINUE TRANSACTION button.

    Planned Maintenance Windows for Paya Bankcard
    January 16, 2021 12:00 am – 7:00 am EST
    January 17, 2021 12:00 am – 6:00 am EST

    We will be performing scheduled maintenance on Saturday, January 16, 2021 between 12:00 am and 7:00 am EST and on Sunday, January 17, 2021 between 12:00 am and 6:00 am EST.  These maintenance windows will be utilized to upgrade our firewall and database systems.

    During the maintenance windows, Paya systems including My Virtual Reports, Virtual Terminal, Paya Exchange, Paya Connect and Paya Gateway may be unavailable.

    Every effort will be made to keep the planned service interruptions as brief as possible. We appreciate your understanding and apologize for any inconvenience.

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