1/8/25 - Service Interruption - 7:20pm EST
We have implemented a fix to resolve the processing errors affecting Sage Exchange which began around 5:00pm EST. Our Incident Management Team is continuing to monitor the situation to confirm resolution. If you are still experiencing issues/processing errors, please e-mail support.paya@nuviei.com.
1/8/25 - Service Interruption - 5:00pm EST
We are experiencing an intermittent outage affecting Sage Exchange which began around 5:00pm EST.
We are seeing a high volume of calls from merchants reporting processing errors in Sage Exchange. We have engaged our Incident Management team to investigate. We apologize for the interruption and will provide updates as soon as they are available.
Thank you for your patience.
