ACH Reporting Status for Thursday, 05-SEPT-2024
Due to an increase in monthly reporting activity, reports are delayed. To maintain data integrity, they will be delivered in the order in which processing events are completed.
If you have any questions or concerns, please contact us at eft-customersupport@nuvei.com
ACH Processing Status for Tuesday, 03-SEPT-2024
As of 03-SEPT-2024, due to an increase in processing volume over the extended holiday weekend, some late file ACH customers may experience a one-day delay for transactions scheduled for processing on Tuesday, 03-SEPT-2024. If you have any questions or concerns, please contact us at customersupport@eftsupport.com.
RoamPay/Paya Mobile Payments Service Sunset Announcement
As of 31-OCT-2024, support and services for Paya Mobile Payments will perform system maintenance will cease, marking the application's transition to its end-of-life phase. This action will deactivate processing capabilities for all users.
Our commitment to mobile payments remains steadfast through Swipe Simple. For merchants seeking a mobile payments solution, please consult your sales teams and associates for further information. Alternatively, contact our Bankcard Support Team via email ticket request or call us at 1-800-261-0240, Monday through Friday, from 8 AM EST/EDT to 7 PM EST/EDT.
For additional assistance, please refer to the articles provided below:
- Can I demo the Paya EMV Swipe Simple Mobile App?
- How do I get the Paya EMV Swipe Simple mobile app?
- Compatible Phones for Swipe Simple Mobile
- How to Process a Transaction on the Swipe Simple Mobile App?
- How to Process a Transaction on the Swipe Simple Web Dashboard?
- How will I view transactions that I process from Swipe Simple?
Q3 2024 Quarterly Maintenance
17-AUG-2024 12:00 AM – 6:00 AM EDT
Please be advised that the following system release, originally scheduled to begin on 17-AUG-2024, has been postponed for a future date yet to be determined. This includes Auth and Capture: Sierra, Summit, BAS, EnsureBill, MMS, ADF, and CDF.
As a reminder, Paya will perform system maintenance on Saturday, 17-AUG-2024, between 12:00 AM and 6:00 AM EDT. Systems and processing may experience a brief connection delay during this time.
Please see the following TSYS system maintenance schedule for August 2024 below:
Monthly Releases: Contains major product and system enhancements.
Dates, Systems, and Potential Impacts:
Please see the following TSYS system maintenance schedule for September 2024 below:
Monthly Releases: Contains major product and system enhancements.
Dates, Systems, and Potential Impacts:
Please see the following TSYS system maintenance schedule for August 2024 below:
Weekly Maintenance: Routing system and infrastructure maintenance activities and minor code releases.
Dates, Systems, and Potential Impacts:
Please see the following TSYS system maintenance schedule for September 2024 below:
Weekly Maintenance: Routing system and infrastructure maintenance activities and minor code releases.
Dates, Systems, and Potential Impacts:
