Topics on FAQ
Paya Compatible Shopping Carts and Plugins
Why can't I swipe transactions through my Sage Software or Virtual Terminal?
Pre-Auths from Sage100 Creating Duplicate Transactions in the Paya Virtual Terminal
Paya Security Certificate (SSL) Issues
Which fields are required in an XML file import?
Can I use a USB Keyboard Card Reader to process through the Virtual Terminal or through the Paya Gateway?
Do I have to ask a returning customer for their information every time their card is charged?
Paya Integration Developer Assistance Contact Information
Bankcard Confirmation E-mails sent out on the Test System for Approved Test Payments
Do Web Paying Customer's who make Payments on the Paya Form receive a receipt via E-mail?
Special Characters that are not allowed when uploading a file through the Virtual Terminal
Why am I being unexpectedly logged out of the Virtual Terminal?
Vault Records Stay Active after an Account is Closed
What is the difference between Recurring History and Account History?
Why am I taken directly to a Transaction Search Page when I try to submit a transaction?
When I try to submit a transaction in the Virtual Terminal, I am taken to a search page and the card is not processed
Swipers that are Compatible with Ebizmarts Mobile Application
What is the difference between capture and settle?
Am I required to enter the cardholder’s address and 3-digit security code when I key enter a sale, or can I skip these prompts?
Determining the Issuer of your Customer’s Credit Card
Can Voided Transactions be Reversed?
How do I customize the receipt in the Paya Virtual Terminal?
Can I be provided with an export of a NACHA file for my recurring donors?
Which versions of SSL and TLS does Paya support
How do I void a transaction in the Virtual Terminal?
How long does a credit/refund take to reflect on a customer's bank account?
Voided transaction still in customer's bank account
How do I update where my e-mail notifications go?
How do I set up user permissions in my Virtual Terminal?
Video: Risk and security settings in the Paya Connect Virtual Terminal
Processing Level 2 and Level 3 Transactions through the VT3
How to access the Merchant Statement in the Virtual Terminal
Special Characters that are not allowed for Payment Processing through the Virtual Terminal
Notification of Recurring Customer's Credit Card Expiration
Which Browsers are Supported for the Paya Virtual Terminal?
Access Level Settings for Virtual Terminal Users
Why isn't my temporary Virtual Terminal password working?
Not receiving a response from the Virtual Terminal after Processing a Transaction
Virtual Terminal Password Parameters
How far back can I perform a transaction search in the Virtual Terminal?
Web Paying Customers can see the Transaction Details and have the option to Void a Transaction due to an AVS mismatch
What is the Quick Actions box in the Virtual Terminal?
Error: Total Field on Virtual Terminal Transaction Page not Updating
How do I integrate e-Commerce Sites, Software, or Shopping Carts with the Paya Gateway?
Does Paya work with QuickBooks?
Does ZenCart Connect to the Paya Gateway?
What does the content of the recurring credit card expiration notice look like to customers?
Paya Virtual Terminal Training Videos
List of test credit card numbers
Can I have order information show up on my customer's bank statement?
What causes a duplicate recurring transaction?
How to delete a recurring customer in the Virtual Terminal
How long are authorizations valid for?
How do I view my transaction history or settled batches?
Video: Transaction receipts in the Paya Connect Virtual Terminal
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