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    What causes a duplicate recurring transaction?


    Paya Virtual Terminal

    Paya Exchange



    What data causes a duplicate recurring transaction?



    Passing the same credit card number, order, or reference number, and the amount will cause a duplicate recurring transaction. We suggest entering a different credit card number if the transaction total cannot be combined for the recurring payment. You may also edit the data for the third-party reference to authenticate each entry; which may then help the gateway process each recurring transaction.

    If you have questions or require additional information, please contact usand we will be in touch with you shortly.

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