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    Why am I seeing multiple batches settling on the same day?

    Product

    Virtual Terminal 

    Paya Exchange 


    Description

    When reviewing settled batches reports, there may be multiple batches for one day.


    Resolution

    Based on the type of transactions that are processed in your gateway, you may have multiple batches settled on the same day.  If you are processing any combination of the following transaction types you will experience this:

    • Credit Card
    • Virtual Check
    • Purchase Card (Virtual Terminal Only)


    If you have questions or require additional information, please contact us, and we will be in touch with you shortly.

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