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    How do I void a credit card sale after the settlement process?

    Voiding a Credit Card Sale after the Settlement Process


    Can I void a credit card sale after it has been settled for payment?


    Settled transactions are all processed and transmitted to the card Issuing Bank and cannot be voided by the Merchant. However, you can rectify an unwanted sale by offsetting via a credit/refund transaction.

    If you have questions or require additional information, please submit a ticketĀ and we will be in touch with you shortly.

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