Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    How do I get my Verifone terminal to print a detail report when it automatically settles?

    Please follow these steps:

    1. If your terminal has options for CommServer and Softpay_TSYS, choose Softpay_TSYS. Otherwise begin with step 2
    2. From the Main Menu (Sale, Phone Order, Check), press Enter
    3. Choose Setup
    4. Enter the password: 1, alpha, alpha, 66831 and press Enter
    5. Press More to scroll down, and choose Merchant IDs
    6. Choose Next until you see Prt Sttl Rpts
    7. Choose Edit
    8. Choose Nextto choose which report option you’d prefer
      1. None: No report prints at settlement
      2. Total: A report showing totals separated by card association (Visa, MC, etc.)
      3. Detail: A list of each transaction in the settlement
      4. Both: The Total and Detail reports
    9. Choose Select (SLCT)
    10. Choose Exit
    11. Choose OK
    12. Press Cancel (red key) until you are back to the Main Menu

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Knowledge Base Software by