Product
Paya Connect
Description
Your username is determined by your 'Location Admin' at the time your user is created. For new Merchant accounts, the username is the email address when signing up for Paya Connect.
Resolution
If you have forgotten your username, we recommend contacting the 'Location Admin' to obtain that information. If your 'Location Admin' is unable to assist you, please contact Paya Support via chat, email, or telephone.
If you have questions or require additional information, please contact us and we will be in touch with you shortly.