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    Why is my Ingenico Pin Pad no longer with my Ingenico terminal?

    Product

    Ingenico iCT220

    Ingenico iCT250

    Ingenico iPP220 Pin Pad


    Description

    After updated to the newest software to be able to accept Bin 2 Mastercards Ingenico Terminals are no longer able to recognize the Ingenico iPP220 pin pad. 


    Resolution

    If you have recently updated your iCT220 or 250 to be able to accept BIN 2 Mastercards the updated software is not compatible with the iPP220 pin pad.  Please contact Physical Support at 800-945-0985 to discuss solutions that will how with your iCT220 or iCT250.  


    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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