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    How do I process a refund on PIN debit?

    Description
    PIN debt transactions require a security code (PIN) to allow an authorized payment.

    Resolution
    To prevent fraud, the PIN debit return feature has been disabled at the processor level.  If the card has a Visa or MasterCard logo, you can process the return in the same manner as a credit card.  Issue a cash, check or store credit if the card does not have the Visa or MasterCard logo on it.

     If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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