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    Why does my terminal display "Take Imprint of Card?"

    This message displays on a terminal when a card number is manually key entered instead of being read from the magnetic stripe by swiping it in the card reader. 

    Using an imprinter to take a manual imprint of a card provides proof that the card was present at the time of sale. Merchants are often requested to provide an imprint of the card in the event of a chargeback dispute. Press 'Enter' on the terminal to proceed to the next step.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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