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    Will Paya swap my old terminal for a new one?

    There are two options for swapping out your terminal:

    1. We can swap the terminal with a refurbished terminal as long as your terminal can be refurbished.  This means that there is no physical damage to the terminal (Example: water damage, or any other damage including terminal being dropped and broken).  The cost for a swap is $195.
    2. You can sign up for Terminal Replacement program. Please contact your Sales rep for more details

    Can I request a different terminal type for a swap?


    No. The swap program only applies to replacing equipment with the same model. Please note: The swap program is not valid for equipment that may have a burned modem, or water damage.

     If you have questions or require additional information, please open a ticket and we will be in touch with you shortly.

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