Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Can I set my Equinox terminal to require a password for particular transaction types?

    Your terminal can be configured to require a password for certain functions such as Void, Refund, Adjust, etc. Please note: these directions apply to the Equinox Optimum – T4205, T4210, T4220, T4230 and M4230.

    1. On the main screen (Sale/Refund/Offline/Debit/Mail/Adjust), press Enter
    2. Scroll down by pressing the down-arrow twice (bottom-right key beside the screen)
    3. Press Setup (top-left key beside the screen)
    4. Scroll down by pressing the down-arrow (bottom-right key beside the screen)
    5. Press Password (middle-left key beside the screen)
    6. Press On/Off (middle-left key beside the screen)
    7. Type in the Terminal Password (if it has not been changed, the default is 0000) and press Enter
    8. Select the functions to password protect using the down arrow and the corresponding buttons on the left of the screen
    9. Press Enter when the terminal displays "[function] Password Used Correct"?
    10. Press the red cancel/X key to go back to the main screen

     To change the password:

    1. On the main screen (Sale/Refund/Offline/Debit/Mail/Adjust), press Enter
    2. Scroll down by pressing the down-arrow twice (bottom-right key beside the screen)
    3. Press Setup (top-left key beside the screen)
    4. Scroll down by pressing the down-arrow (bottom-right key beside the screen)
    5. Press Password (middle-left key beside the screen)
    6. Press Change (top-left key beside the screen)
    7. Type in Maintenance Password 028510 and press Enter
    8. Type in the desired password and press Enter
    9. Re-enter the desired password for confirmation and press Enter
    10. The terminal will show "Response Transaction Accepted" and return to the main screen automatically

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Powered by