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    Moneris CA: Error: System.NullReferenceException

    Product

    Moneris CA
    iPP320 Terminal
     
    Description
     


    The Error occurs when merchants attempt to process through their Sage software product in conjunction with a Moneris issued Ingenico Terminal. The reason is the device driver is either no longer installed or has been corrupted.  

    Alternatively, making changes to the regional settings in the Control panel can fix the issue.
     
    Resolution

    Note: Unplug the device prior to installing the driver from sageexchange.com, and plug it back in after install.

    Click on “Download” from the menu bar to expand your choices.
     
     

    And then, click on “Device Drivers” to pick the appropriate driver to install, as shown below



    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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