Suggested Action
The cardholder needs to call their issuing bank and they can find the number on the back of the card.
More Information
|
Decline Code |
000014 |
| Paya Connect Code | |
|
Response Message |
Decline |
|
Definition |
Invalid Card Number |
|
Additional Details |
Re-enter the card number and try the transaction again. If you are swiping a transaction directly through the Virtual Terminal, the credit card magnetic strip may be damaged, and the card reader may need to be cleaned or simply replaced. If you are experiencing this issue with a Sage Exchange Desktop integration please follow these steps. |
You may also be interested in reading: Decline/Error Code Master Lists
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