Suggested Action
Re-attempt the transaction if the issue persists and have the cardholder call their issuing bank. The cardholder can find the number on the back of their card.
More Information
|
Decline Code |
000028 |
|
Response Message |
No Reply |
|
Definition |
File is temporarily unavailable |
|
Additional Details |
Unable to contact cardholders' issuing bank for authorization. |
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