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    How do I process a refund on PIN-Debit?

    Description

    PIN debit transactions require a security code (PIN) to allow for an authorized payment.

    Resolution

    To prevent fraud, the PIN debit return feature has been disabled at the processor level. If the card has a Visa or MasterCard logo, you can process the return in the same manner as a credit card. Issue cash, check or store credit if the card does not have the Visa or MasterCard logo on it.


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