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    What are some frequently asked questions about the Advanced Fraud Protection service?

    Description

    Advanced Fraud Protection frequently asked questions

    Resolution

    What decline code is associated with the Advanced Fraud Protection service?

    930000 - Fraud Risk

    Is their a fee for this service?
    Yes.  Please see your Paya sales representative for pricing details

    What transactions are reviewed by this service?
    We are only including transactions entered via a customer-facing  interface. This applies to transactions entered using "Donate Now", the "Shopping Cart", "Payment js" and the "Sage Exchange Virtual Desktop"

    How do I disable the service?
    A ticket must be submitted to our to risk department including details on why you want to be removed from the service.

    Can I bypass AFP if I believe the transaction isn't fraudulent?
    Running the transaction manually in the VT would bypass the AFP service. Note: the gateway risk control settings, such as AVS and CVV, can still decline the transaction.

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