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    What are some frequently asked questions about the Advanced Fraud Protection Service?


    Advanced Fraud Protection frequently asked questions

    What decline code is associated with the Advanced Fraud Protection Service?

    930000 - Fraud Risk

    Is there a fee for this service?
    Yes, please see your Paya Sales Representative for pricing details.

    What transactions are reviewed by this service?
    We only include transactions entered via a customer-facing interface. This applies to transactions entered using "Donate Now", the "Shopping Cart", "PaymentsJS" and the "Sage Exchange Virtual Desktop".

    How do I disable the service?
    A ticket must be submitted to our Risk Department including details on why you want to be removed from the service.

    Can I bypass AFP if I believe the transaction isn't fraudulent?
    Running the transaction manually in the VT would bypass the AFP service. 

    Note: The Gateway Risk Control Settings, such as AVS and CVV, can still decline a transaction.

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