Looking for something?

You will find your answers here!

    Sorry, we didn't find any relevant articles for you.

    Send us your queries using the form below and we will get back to you with a solution.

    Error 500 when creating a Quick Invoice in Paya Connect.


    Paya Connect Quick Invoice

    Paya Connect Quick Invoice API


    While creating Quick Invoices users and integrations may receive failure error 500 "internal server error" when adding items to the invoice.  This is cause went the amount field includes commas.  


    Instead of entering or sending the amount with a comma send with just the decimal point and let Paya Connect to the rest.  For example do not send 2,021.00 instead send 2021.00.  Paya Connect will know what to do with the rest.  

    If you have questions or require additional information, please contact us and we will be in touch with you shortly.

    Was this article helpful?

    Still can't find
    what you are looking for?

    Our award-winning customer care team is here for you.

    Contact Support

    Knowledge Base Software by