Confirmation emails from Paya Exchange Virtual Terminal (PEVT)
Does the Paya Exchange Virtual Terminal send transaction confirmation emails?
The Paya Exchange Virtual Terminal (PEVT) is designed for merchants in fast-paced retail environments. In alignment with this design principle, there is no field for collecting customers' email addresses to send a transaction confirmation.
The SEVT can, however, be configured to send transaction confirmation emails to the address associated with the administrative user. This requires some changes in the back-end settings. To request this, please contact Virtual Terminal support by email or ticket.