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    How do I unlock my Sage Mobile Payments account?

    Product
    Sage Mobile Payments

    Description
    My Sage Mobile Payments account is locked, and I cannot reset my password.

    Resolution 
    If you have attempted to log into your Sage Mobile Payments account unsuccessfully after several attempts your account will be locked.  Once the account is locked you will need to reset your password.

    You can reset your credentials either on the www.mysagemobile.com site or on the Sage Mobile Payments app by using the "Forgot Password" link. If you cannot reset the password you will need to contact Sage Mobile Payments support team to have the account unlocked.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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