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    Sage 50 Setup Guide

    Issue Action
    My Paya merchant account was just approved. What do I need in order to start processing transactions in my Sage 50 Software? Please make sure that your Sage Software is installed on your Workstation (if Applicable). 

    Using the Email Address below, contact our Readiness Team to start the process of setting up your Payment Processing: MerchantReadiness@nuvei.com
    Issues with Sage Exchange Desktop (SED)

    Search the Paya Knowledgebase for a solution:


    Contact the Paya VT Support Team at 1-877-470-4001 

    I have questions about fees, billing statements, and account changes.

    Contact the Paya Merchant Financial Support Team at 1-877-841-7014 

    For Chargeback inquiries, please call 1-866-637-5467

    How do I view/download daily or monthly transaction reports?

    In addition to the reports found in your Sage Software, you may also review your transaction history from your Paya Virtual Terminal found in the Paya Exchange Management System that you can access from the following website: www.sageexchange.com.

    Note: If you do not have access to the aforementioned Web Portal, you may log into: My Virtual Reports

    Contact the Paya VT Support Team at 1-877-470-4001

    Sage 50 US Technical Support

    For help with Sage 50 CA functionalities, please choose the method below:

    • Please call: 1-866-747-3888

    • Live Chat from the top-right menu of the Sage One Software

    Sage 50 Training Resources:


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