Product

Payment Center


Resolution

If you have Automatic Settlement enabled, transactions will settle automatically at the next scheduled time. If you wish to settle manually; follow these steps below:

From the top menu, go to the Merchant Account, Open Transactions, click on Credit Card, and then click on the SETTLE button in the upper-right.

A pop-up window labeled "Review Settlement Details" will display. Click SUBMIT to process the settlement.

A pop-up window labeled "Settlement Results" will display. Click CLOSE to return to Payment Center, or EXPORT to download a copy of the batch results.

Note: Any payments with a transaction type of Sale, Credit, or Capture will be settled when Automatic Settlement runs or when following the above steps. Payments with a transaction type of Authorization must be captured first. Please review the article below for instructions on capturing Authorization's: transactions:

Settling a Pre-Auth Transaction in Payment Center