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    Hierarchy information needed for third-party software

    Hierarchy information needed for third-party software

    Description

    I just set up my account and my third party software is asking for the hierarchy information to connect to Paya.  What do I need to get started?

    Resolution

    You will need a Value Added Reseller (VAR) Form. A VAR contains all the information that a third-party entity will need to connect their product -- software, gateway, POS, etc. -- to your merchant account with Paya.

    Paya Technical Support will create your VAR sheet and send it to either you or your sales representative. Depending on the third-party product, you'll need to either enter this information into the system or contact the product's support team so they can do it for you.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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