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    Sage Exchange Desktop 1.0 un-installation

    As of June 1, 2019 Sage Exchange Desktop is obsolete

    Product

    Sage Exchange Desktop 1.0 (SED 1.0)

    Paya Connect Desktop 2.x (PCD 2.0)

    Module SDK


    Description

    Sage Exchange Desktop 1.0 is now obsolete, please note that our Paya Connect Desktop 2.x does support all older integrations with the legacy service built into the program. This process will properly remove all parts of the Sage Exchange Desktop 1.0 in order to have Paya Connect Desktop 2.x used by your integrated software solutions. This process must be done prior to the installation of PCD 2.x.  


    Resolution

    First, follow these steps to uninstall the Sage Exchange Desktop: 

    1. Open the Control Panel and navigate to Programs and Features
    2. Find the Program file "Sage Exchange" 
    3.  Right-click and select un-install  
    4. Follow the prompts to complete the un-installation


    Secondly, follow this step to remove additional SED 1.0 registration files: 

    1. Open the file explorer and follow this path:  OSDisk User (the local user) AppData Local > Apps 2.0 (select the folder with the number-letter combination i.e., O146V440.ZY7) > (select the folder with the number-letter combination i.e. OYKK4936.2DG) > Delete the files that start with sage...tion_XXXXXXX.


    Third, follow these sets to ensure that the Module SDK is working properly

    1. Open the Control Panel and navigate to Programs and Features 
    2. Find the program "Module SDK"
    3. Right-click and select Repair899
    4. Follow the prompts to complete the repair  


    If you do not see the Module SDK, follow this link to install the Module SDK


    Once these steps are completed you will need to install the Sage Exchange Desktop 2.0

    If you have questions or require additional information, please contact us and we will be in touch with you shortly.



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