What's the difference between void or credit in the Virtual Terminal?
Paya Virtual Terminal
What is the difference between voiding a transaction and issuing a credit?
You may only void a transaction if the transaction has not already been settled out of your batch. To void out a transaction from your Open Batch select from this list for more details.
If the transaction has already been settled, you'll need to issue a credit (refund). To issue a credit to your customer select from this list for more details.
How do I process a credit (refund) in the Virtual Terminal?
How do I process a credit (refund) in Paya Exchange?
How do I process a credit (refund) in Payment Center?