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    Not able to change Merchant ID and Merchant Key in Sage 50 CA (formerly Simply Accounting)

    Not able to change Merchant ID and Merchant Key in Sage 50 CA (formerly Simply Accounting)

    Description

    Why am I unable to change my Merchant ID and Merchant Key in Sage 50 - CE (formerly Simply Accounting)? The fields are greyed out.

    Resolution

    There are two criteria that must be met to update your Merchant ID and Merchant Key in Sage 50 - Canadian Edition:

    1. You must be signed in as sysadmin.
    2. You must be in Single User Mode.

    You can switch between Single- and Multi- user modes from the File menu.

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    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

    Last Modified: 03/02/2015

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