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    Error Code 10 in Simply Accounting

    "Error Code 10" in Simply Accounting

    Description

    What does "Error Code 10" mean in Simply Accounting?

    Resolution

    "Error Code 10" in Simply Accounting indicates an invalid Merchant ID or MKey

    If you receive an "Error Code 10" within Simply Accounting, you must delete the Merchant ID and key, click ok to save it as blank, then re-enter the Merchant ID Where can I find my Merchant ID Number?  and key again and click save. Following those steps should resolve this error message. Unfortunately, you will not be able to just update the Merchant ID and Mkey. You will need to delete it, then save it, and re-enter the information and save again to resolve this issue.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

    Last Modified: 11/11/14

     

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