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    Donate Now: Recurring donation automatically setup when using the Donate Now recurring option

    Donate Now: Recurring donation automatically setup when using the Donate Now recurring option

    Description

    Can a recurring donation be setup automatically when a donor uses the Donate Now form recurring option?

    Resolution

    Recurring donors will not be set up automatically. If enabled, the merchant will be notified of their donor's preference in the Donation Summary Email. A report can be generated by selecting Donate Now > Donors menu and entering a date range. The "Recurring" link on the Donors report can be used to set them up quickly and easily. For assistance creating recurring customers, please see the following setup guides:

    Setting Up Recurring Payments (Old Virtual Terminal)

    Setting Up Recurring Payments (Sage Exchange Management System)

    If you have questions or require additional information, please submit a ticketĀ and we will be in touch with you shortly.

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