Administrator unlocking a user once they have been locked out of the Virtual Terminal
Can the administrator unlock a user once they have been locked out of the Virtual Terminal?
The VT administrator has access to add, remove, configure, lock and unlock users in the Virtual Terminal under Configuration/User Management. To unlock a user, simply locate their User Name and click Unlock.
To lock out a user, click Lock.
If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.