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    How to use the Transaction Types in the Virtual Terminal

    Please Note: The Sage Virtual Terminal has been updated to a newer version that offers new features and functionality of the
    program. This article refers to the previous version. For instructions on using the new Sage Exchange Virtual Terminal, please visit Sage Exchange Management System: Frequently Asked Questions.

    The different transaction types are available in the Virtual Terminal


    What are the different Transaction Types in the Virtual Terminal?


    The Sage Virtual Terminal can process several different types of transactions.

    • Sale: The standard credit card transaction that places an authorization on the card for the requested amount (ready for settlement).
    • Auth Only: Also known as a "pre-auth", which places an authorization on the card for the requested amount; however, the amount can be adjusted once to accommodate for shipping, tip, or other charges that cannot be determined at the time of authorization. This must be adjusted or captured before it can be settled.
    • Credit: A refund that is used to put money back onto a card (ready for settlement).
    • Force: An offline transaction that is used to insert a transaction into your batch, when you have a pre-existing approval code (ready for settlement).

    Transactions may show as one of these types after they have been processed:

    • Prior Auth (also known as a "post-auth"): This is either a Force transaction or an Auth-Only that has been adjusted or captured.
    • Void: A transaction that was canceled prior to settlement (cannot be settled).
    • Expired: A transaction that was not settled within seven calendar days of authorization.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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