Description

How do I log in to my Virtual Terminal?

Resolution

From your login page (sign-in page for the Virtual Terminal), enter your Virtual Terminal ID, username, and password, your credentials will be e-mailed to you from Virtual Support (if an administrator hasn't already created one for you):

• The VT ID is always a twelve-digit series of numbers.
• The username may have been created for you by your administrator and the administrator's username is always the same as the VT ID.
• If you've forgotten your password, please see: How to unlock the Virtual Terminal and obtain a new password.

If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.