Product Overviews
Check 21 (Remote Deposit Capture)
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Check 21 (Remote Deposit Capture)
Allows businesses to electronically convert and deposit checks to a merchant’s linked bank account. Unlike Check Conversion, Check 21 covers all types of checks (personal, business, money orders, etc.), has no financial limits, and is the legal equivalent of the original paper check or money order. Keep in mind that even though the PROGRAM does not have financial limits, Underwriting may impose a limit.
Features
- Accept payments that do not qualify for electronic check conversion such as Money Orders, Cashier, Travelers & Certified Checks
- Add-on features include check-verification and check-guarantee
- Compatible with most point-of-sale terminals
Benefits
- Accept checks in person, or via dropbox, mail, delivery courier
- Customer authorization is not required
- Saves time and hassle; no bank trips
Frequently Asked Questions
What equipment do I need?
A dual-sided check imager.
How fast can I get paid?
The standard is 2-3 business days.
How can I view my check images?
Online reporting provides access to check images.
Check Conversion Service
A service that allows businesses to electronically convert and deposit a paper check to their bank using a check reader.
Features
- Ability to accept personal paper checks and convert them to an electronic check deposit
- Compatible with any bank or credit union
- Check readers can be plugged into most point-of-sale terminals
Benefits
- Improves customer experience by offering more payment options
- Saves time and hassle; no unnecessary trips to the bank
- Saves money by reducing bad check risk through real-time verification
Frequently Asked Questions
What is a check reader?
A device that reads the magnetic ink encoded on a paper check. Check readers are often plugged into credit card terminals or PCs that access a virtual terminal.
What equipment do I need?
A check reader connected to a compatible point-of-sale system.
Will my checks settle with my credit card batch?
Yes.
What types of checks can I accept?
Personal and some business checks (contact your Sales Representative for further details).
How fast can I get paid?
The standard is 2-3 business days.
Check Guarantee
An add-on feature to POS Check Conversion and Check 21 that guarantees a business will be funded even if the check is returned. Check verification is required with this add-on.
Features
- Based on the results of the check verification, guaranteed funding is provided to the merchant
- Increase revenue by safely accepting checks
- Reduce the risk of accepting bad checks
- Stop Payment coverage available for certain business types
Frequently Asked Questions
How much does it cost?
The cost typically ranges from 1.5% to 3% of the transaction and can increase depending on risk factors.
Is this 100% guaranteed?
Yes, provided proper procedures are followed (not available with recurring payments).
What is required for a check to qualify for a guarantee?
At check-out, the check writer and their account information are screened through multiple databases and fraud detection systems.
POS Check Verification
An add-on feature to POS Check Conversion and Check 21 that verifies the check-writing history of the account holder.
Features
Matches the check writer’s history against a database looking for any fraudulent transactions.
Account number, routing number, and driver’s license are verified against a national database for check-writing history and volume to mitigate risk
Benefits
Reduces risk of accepting bad checks
Lower cost than credit cards
Frequently Asked Questions
How much does it cost?
There is a nominal fee.
Does it speed up payment?
No, it allows you to understand the risk associated with accepting the check.
What is verified?
The check-writing history of the account holder.
Credit Card Terminals
Equipment used for entering credit card data (swiped or keyed).
Features
- Insert, swipe or manually enter card information
- Transmit data to the processor for authorization
- Accept all major credit card brands without the need for a PC
Benefits
- Saves money and lowers rates compared to mail/telephone orders
- Easy to use and highly reliable
- Much easier to achieve and maintain PCI-Compliance
Frequently Asked Questions
Which terminals are PCI compliant?
As there is no clear-cut list, please contact Paya Support.
Which terminals are EMV (Smart Card/Chip Card) capable?
Currently the Vx520, iCT 220 & iCT 250 (a list of EMV-capable terminals will be updated as more become available).
Must I buy them or can I lease them?
Purchase is the only option currently available.
Can I use the terminal I already have?
Yes, if the terminal is a Class A device. If your existing terminal is not Class A certified you may be able to use it but you will need support from a third-party vendor.
Donate Now
A software application that allows customers to make online donations via a website.
Features
- Accept credit/debit cards and virtual checks
- Ability to donate to multiple charities within a single organization
- Accept donations in honor or memory of
- Ability to customize receipts for tax purposes
Benefits
- Increases revenue through recurring gifts
- Create a customized donation page with minimal IT resources needed
- Configure to accept donation in any form of payment
Frequently Asked Questions
How much does it cost?
There is a nominal fee.
Can my customers make anonymous donations?
Yes.
Is it secure?
Yes, it is PCI-Compliant
Can my customers print a receipt for tax purposes?
Yes.
Gift Card
A reloadable card, branded with the business’ name, redeemable only at the business’ stores (like a Starbucks card). Also referred to as “private label card”.
Features
Replaces paper gift certificates
Includes online tracking and reporting
Multiple stores can be set up to participate in a single gift card program
Benefits
Increases sales, as customers often spend more than card value, motivating them to return
Increases revenue as unused card balance remains with the business
Can be issued for returns and exchanges in lieu of cash to keep revenue in-store
Improves store’s brand awareness
Frequently Asked Questions
Does it work with my point-of-sale terminal?
Yes, in most cases.
Does the card expire or can I charge a fee for inactivity?
Yes to both, based on state regulations.
Can I put my store logo on it?
Yes, it can be branded with your store’s logo.
How much does it cost?
The cost depends on the package that is ordered (e.g., pre-designed vs. custom).
Loyalty Card
A card, branded with the business’ name, that tracks purchases and manages rewards and incentives based on customer activity (like a grocery store card).
Features
- Customizable rewards program to fit business’ needs
- Online reporting includes customer registration information/demographics which can be used to target promotions or incentives
Benefits
- Increases sales by driving repeat business and building brand loyalty
- Increases revenue due to higher total spending
Frequently Asked Questions
Is my customer’s personal information secure?
Yes, Paya's policy prohibits the sharing or selling of customer information.
How much does it cost?
The cost depends on the package that is ordered (i.e., pre-designed vs. custom).
Does the card expire?
Yes, based on state regulations.
Can I put my store logo on it?
Yes, it can be branded with your store’s logo.
Point of Sale Check Conversion
Allows businesses to electronically convert and deposit to a merchant’s linked bank account, personal checks up to $25,000 in value using a check reader device. For more options, such as converting business checks or checks over $25,000 see Check 21.
Features
- Compatible with most point-of-sale terminals
- Add-on features include check-verification and guarantee
- NACHA-compliant, meaning the solution is compliant with federal regulations
Benefits
- Improves customer experience by offering more payment options
- Saves time and hassle; no unnecessary trips to the bank
- Saves money by reducing bad check risk through real-time verification
Frequently Asked Questions
What equipment do I need?
A check reader connected to a compatible point-of-sale system.
Will my checks settle with my credit card batch? Yes.
What types of checks can I accept?
Personal and some business checks (contact your sales representative for further details).
How fast can I get paid?
The standard is 2-3 business days
Paya Exchange
An online payment management system that consolidates your merchant and ACH accounts in one place and provides robust user administration tools.
Features
- Access to all your payment accounts, payment devices, reports, and statements with only one username and password
- A dashboard that organizes your payment accounts showing real-time balances
- Multiple users within a single account can be set up with specific permissions
- The self-service capability allows you to research, buy and integrate additional products and services at your leisure
- Accessible via a web browser or mobile tablet
Benefits
- A ‘one-stop shop’ where you can access all payment accounts, products, and services
- Faster decision-making by providing a real-time view of cash flow across all payment types
- Eliminates duplicate data entry by auto-syncing payments with accounting/ ERP software
- No need to remember multiple usernames and passwords
Frequently Asked Questions
How do I install/download Paya Exchange?
You do not need to install or download anything. This is a web-based payment management system that gives you access to your entire payments world.
Paya Mobile Payments
A mobile application that enables most smartphones and tablets to process credit cards.
Features
- Offline capability (trade shows; dead cell zones)
- Captures signature and emails receipt to customers
- Compatible with iOS, Android, and Windows
Benefits
- Easy to accept payments, anywhere, anytime
- An effective way for all employees to be able to accept payments
- Saves time due to integration with Sage accounting software and QuickBooks
- Lower processing costs by swiping the card and having the customer sign on the screen
Frequently Asked Questions
What types of credit cards can be processed?
All major brands.
What do I need to make this work on my phone or tablet?
You need a compatible device (smartphone or tablet) with the installed app. A swiper is optional but recommended.
Is this compatible with my device and/or carrier?
Smartphones are required and it is compatible with all major US carriers.
Shopping Cart
A software application that allows customers to order and pay for products and services on a website.
Features
- Build and link to a product catalog
- Configure settings for email receipts, banner image, risk controls, payment types (credit card, electronic checks), tax and shipping details
- Set up recurring products, such as subscriptions and memberships
Benefits
- Compatible with your merchant account, accessible through Paya Exchange
- Easy to use with minimal IT resources needed
- Can be configured to accept most forms of payment
Frequently Asked Questions
How do I get it?
You can easily add it through the Product tab in Paya Exchange. If you are not a Paya Exchange user, please contact your Sales Representative.
How much does it cost?
There is a nominal fee.
Virtual Check (ACH Account)
A financial account that allows businesses to process electronic payments directly from a customer’s bank account.
Features
- Compatible with any bank or credit union
- Recurring payments are available
- Checks can be taken over the phone or Internet and converted into an electronic ACH deposit
- Please note that Paya does not provide an interface to accept "Checks-by-Web product." This will need to be supplied by a third-party web developer or by the merchant themselves. Paya only provides the API or Application Programming Interface to the merchant or web developer. Our Virtual Terminal, is only for the merchant entered and initiated transactions via our ACH Debit and Checks-By-Phone Products.
Benefits
- Improves customer experience by offering more payment options
- Paperless, no physical check required
- Lower cost than credit cards
- More cost-effective for recurring and large payments than credit card processing
Frequently Asked Questions
What do I need to make this work?
You need a bank routing and account number.
Can I accept business checks?
Yes.
Is customer authorization required?
Yes, and it can be verbal or written. Verbal would be the Checks-By-Phone program which requires a recording service; Written requires approved ACH Debit Authorization Form to be filled out and filed in the merchant's accounting records.
When can I expect to get paid?
The standard is 5-7 business days.
Please submit a ticket to see what Paya can do for you!
