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    MONERIS CA: Refunding a transaction from the E-select Plus

    Products


    Merchant Resource Center

    E-Select Plus


    Description


    Moneris merchants who process through a Sage software product can void and/or refund a transaction from within the Moneris  VT, also known as Merchant Resource Center or E-select Plus.


    Resolution

     

    To issue a refund in the Moneris  e-select Plus , please log into www.eselectplus.ca, and navigate to Reports, then Transactions.



    Once you’ve located the initial transaction, select the refund/void checkbox to the right, and follow the on-screen steps to credit or void the transaction.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.


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