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    Helpful Resources for New Moneris Merchants

    Moneris CA – Merchant Support Contact List
    A list of essential point of contacts for your support needs.

    Moneris Response Codes
    Descriptions of Decline and Error codes you may encounter.

    Moneris CA: Obtaining a copy of the co-branded welcome letter
    Your Welcome letter contains important account information. Find help on how to request a duplicate copy, should you have misplaced or lost the original one.

    MasterCard training, PCI webinars and e-Learning 
    Helpful articles and PCI Education Program brought to you by MasterCard.

    12 Potential Signs of CNP (Card-Not-Present) Fraud
    A number of fraud indicators you should pay attention to.

    Moneris CA: Merchant Direct
    An online reporting tool for Debit and Credit card transactions

    Chip-based payment FAQ
    Answers to familiar questions about EMV and Chip enabled cards

    What is a chargeback?
    Understanding the nature of these types of sales adjustments and the main reasons that lead to chargeback.

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