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    Helpful Resources for new Moneris Merchants

    Moneris CA – Merchant Support Contact List

    • A list of essential point of contacts for your support needs.

    Moneris Response Codes

    • Descriptions of decline and error codes you may encounter.

    Moneris CA: Obtaining a copy of the co-branded welcome letter

    • Your welcome letter contains important account information. Find help on how to request a duplicate copy, should you have misplaced or lost the original one.

    MasterCard training, PCI webinars, and e-Learning 

    • Helpful articles and PCI Education Program brought to you by MasterCard.

    12 Potential Signs of CNP (Card-Not-Present) Fraud

    • A number of fraud indicators you should pay attention to.

    Moneris CA: Merchant Direct

    • An online reporting tool for debit and credit card transactions.

    Chip-based payment FAQ

    • Answers to familiar questions about EMV and chip-enabled cards.

    What is a chargeback?

    • Understanding the nature of these types of sales adjustments and the main reasons that lead to a chargeback.

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