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    Can I process a partial refund?

    Product

    Paya EMV Mobile

    Description

    Mobile EMV partial refund

    Resolution

    Yes. A partial refund can be done from the mobile app or web dashboard. The user would select the Refund button, edit the amount in the confirmation box, and select refund. The amount must be equal to or less than the original sale amount.

    To refund the remaining balance of a transaction, or to perform another partial refund for an amount less than the remaining balance, return to the original transaction listing.




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