How to determine who processed a specific transaction in Paya Exchange
How can I determine who processed a specific transaction in the Paya Exchange?
Every transaction can be traced to a username. Each user should be assigned an individual username within Administration > Users. Using a shared log-in is not recommended since there would be no way to determine the origin of a specific transaction.
To see which user processed a transaction, search for the transaction in the Virtual Terminal Mini App, then select View. In the transaction information section, it will listed the user who processed the transaction.