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    Error: Runtime Error 2147220500 Automation

    Products
    Sage 500

    Description

    The error occurs when merchants attempt to process a transaction after selecting the credit card from the Sales Order screen.

    A similar error may happen whenever Sage 500 is unable to communicate with the integrated processor.

    Resolution

    To fix the issue and stop the error from occurring, make sure you are pulling the Credit Card from Maintain Customers. Also, ensure that a valid Country is selected before proceeding.

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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