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    Sage 100 Setup Guide

    Issue Action
    My Paya merchant account was just approved. What do I need in order to start processing transactions in my Sage 100 Software?

    Please make sure that your Sage Software is installed on your Workstation (if applicable).

    Using the email address below, please contact our Implementation Team to start the process of setting up your Payment Processing: MerchantReadiness@nuvei.com

    Issues with Sage Exchange Desktop (SED)

    Please search the Paya Knowledgebase


    Contact the Paya VT Support Team at 1-877-470-4001 

    I have questions about fees, billing statements, and account changes  

    Please contact the Paya Merchant Financial Support Team at 1-877-841-7014 

    For Chargeback inquiries, please call 1-866-637-5467

    How do I view or download daily or monthly transaction reports?

    In addition to the reports found in your Sage Software, you may also review your transactions history from your Paya Virtual Terminal found in the Paya Exchange Management System that you can access from the following website:

    Note: If you do not have access to the aforementioned web portal, you can log into My Virtual Reports
    Contact the Paya VT Support Team at 1-877-470-4001 

    Sage100 ERP/Contractor Technical Support:


    Help with Sage 100 ERP/Contractor functionalities, please choose a method:

    • For Sage 100 ERP, please call 1-800-854-3415
    •  For Sage 100 Contractor, please call  1-800-866-8049 
    • ·Live Chat from the top-right menu of the Sage 100 Software

    Sage 100 Training Resources:


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