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    Sage 100 Setup Guide

    Issue Action
    My Paya merchant account was just approved. What do I need in order to start processing transactions in my Sage 100 Software?

    Please make sure that your Sage Software is installed on your Workstation (if Applicable)

    Using the Email Address below, contact our implementation Team to start the process of setting up your Payment Processing:MerchantReadiness@paya.com


    Issues with Sage Exchange Desktop(SED)

    Please search the Paya Knowledgebase
    Contact the Paya VT Support Team:877-470-4001 


    I have questions about fees, billing statement, & account changes.


    Contact the Paya Merchant Financial Support Team: 877-841-7014 

    For Chargeback inquiry, please call: 866-637-5467



    How do I View or download daily or monthly transactions reports?

    In addition to the reports found in your Sage Software, you may also review your transactions history from your Paya Virtual Terminal found in the Paya Exchange Management System that you can access from the following website:
    Note: If you don’t have access to the aforementioned Web portal, you may instead log into My Virtual Reports

    Contact the Paya VT Support Team: 877-470-4001 


    Sage 100 ERP/Contractor Technical Support:


    Help with Sage 100 ERP/Contractor functionalities. Chose a method:

    • For Sage 100 ERP, dial 800-854-3415
    •  For Sage 100 Contractor, dial 800-866-8049 
    • ·Live Chat from the top right menu of the Sage 100 Software

    Sage 100 Training Resources:


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