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    When a user encounters the Tax ID screen prompt in Payment Center

    Products:

    Sage 50 - 2016

    Sage 100 - 2016


    Description


    Some Payment Center users in Sage 50, 2016 Edition, and Sage 100, 2016 Edition, may see a screen requesting a Tax ID or an application for payment processing when they already have an account with Paya.


    Resolution


    Sage 50 2016

    • Confirm that you are using Sage 50 2016.2 product update
    • Confirm that you have your processing account MID and MKEY entered in the Credit Card Service screen

    Sage 100 2016

    • In Company Maintenance make sure credit card processing is enabled
    • In Payment Type Maintenance make sure you have an MID and MKEY entered for Credit Card payment types

    We're continuously working to expand the Payment Center user-based. And as we add more features to it, we will release it to additional Customers who use other Sage Software Suites.

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