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    Error: "forbidden 403 remote error" through ICINITI

    Product

    Web-services, APIs

    Description

    Merchant that are running ICINITI software may encounter an error that says "The remote server returned an error: (403) Forbidden."  

    Resolution

    1. Go to ICINITI Credit Card Setup & Options
    2. Under the Payment Gateway tab select "Verus" to change Gateway Settings
    3. Change the server address to https://gateway.sagepayments.net/cgi-bin/eftBankcard.dll?transaction

    If you have questions or require additional information, please submit a ticket and we will be in touch with you shortly.

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