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    What's the difference between Recurring History and Account History?

    Please Note: The Sage Virtual Terminal has been updated to a newer version that offers new features and functionality of the program. This article refers to the previous version. For instructions on using the new Sage Exchange Virtual Terminal, please visit: New Sage Exchange: Frequently Asked Questions.

    Difference between Recurring History and Account History

    Description

    What's the difference between Recurring History and Account History?

    Resolution

    Located on the Recurring > Transactions page, these two options generate slightly-different reports:

    1. Recurring History looks for recurring transactions from that customer record, regardless of any changes to the credit card number.
    2. Account History looks for any transactions to the credit card number on file for that customer record, including both recurring and manual transactions.

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