Why does Customer/Bank appear instead of customer's name when swiping a credit card?
"Bank Customer" appearing instead of customer's name when swiping a credit card.
Why does a customer's name appear as something generic like "CUSTOMER/BANK" when I swipe their card?
If your card swiper reads a generic name from a card, such as the one pictured above, it typically indicates that the card is either:
- a temporary card from the customer's bank, for use until a permanent card can be issued.
- a pre-paid card, as seen in major retailers and grocery stores.
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