How can I provide feedback about my QSA/ASV (positive or negative)?
Merchants or service providers are encouraged to submit feedback about their QSA/ASV through the feedback form available on our website at https://www.pcisecuritystandards.org/tech/supporting_documents.htm.
QSAs and ASVs are contractually obligated to provide feedback forms to all of their clients upon completion of services. These completed forms should be submitted directly to the Council at firstname.lastname@example.org or email@example.com.
The PCI Security Standards Council will consider all feedback regarding QSAs/ASVs and will address issues as needed on an individual basis.