Suggested Action
Confirm the card number (Visa, Mastercard, and Discover) is 16-digits and American Express should be 15-digits. If the error still occurs, the cardholder needs to call their issuing bank and they can find the number on the back of their credit card.
More Information
|
Decline Code |
000019 |
|
Response Message |
Re-enter |
|
Definition |
Re-enter transaction |
|
Additional Details |
The card number entered is invalid or there is an error with the card issuer. |
You may also be interested in reading: Decline/Error Code Master Lists
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