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    Decline Code: 313

    Chase Paymentech Customers Only

    Suggested Action

    Please contact Chase Paymentech at 1-800-265-5158 to resolve this issue by adding the TCS (Terminal Capture System) to the Merchant profile. 

    More Information

    Decline Code 
    Response Message
    Invalid Store 313
    Your Merchant ID could not be found
    Additional Details
    This error/decline is a response from the processor, Chase Paymentech, and is indicating that your Merchant ID could not be identified

    If you have questions or require additional information, please contact us and we will be in touch with you shortly.

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