Decline code 000062
Invalid service code, restricted
Card holder needs to call their issuing bank for a further explanation. They should be able to find the number on the back of the card.
||Invalid service code, restricted
Every business has a Service Industry Code, or SIC. This is a four-digit number that denotes the merchant's industry type. For example, 5812 designates "Eating Places"; 8111 designates "Legal Services".
Some cards may have restrictions in place that limit the types of business at which they can be used -- for instance, an FSA card may only function at a pharmacy, or an EBT card might only be authorized at a grocery store. A decline 000062 indicates that the customer's card has a restriction of this type in place, which is preventing them from using that card at your type of business. Your customer will need to contact their bank for a further explanation and/or provide you with an alternate form of payment.
You may also be interested in reading: Decline/Error Code Master Lists
If you have questions or require additional information, please contact us and we will be in touch with you shortly.