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    Decline Code: 000062

    Invalid Service Code, Restricted

    Suggested Action

    The cardholder needs to call their issuing bank for further explanation and they can find the number on the back of their card.  

    More Information

    Decline Code 
    Response Message
    Invalid service code, restricted
    Additional Details

    Every business has a Service Industry Code, or SIC. This is a four-digit number that denotes the Merchant's industry type. For example, 5812 designates "Eating Places"; 8111 designates "Legal Services".

    Some cards may have restrictions in place that limit the types of business at which they can be used -- for instance, an FSA card may only function at a pharmacy, or an EBT card might only be authorized at a grocery store. 

    A decline 000062 indicates that the customer's card has a restriction of this type in place, which is preventing them from using that card at your type of business. Your customer will need to contact their bank for a further explanation and/or provide you with an alternate form of payment.

    For more on SIC codes, the United States Occupational Safety & Health Administration has both a SIC search and structure breakdown.

    You may also be interested in reading: Decline/Error Code Master Lists

    If you have questions or require additional information, please contact us and we will be in touch with you shortly.

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